Terms & Conditions

Please read the term of use carefully.

These are the terms related to your access and use of this site (www.kousis-underwear.gr).

If you do not agree with them, you should not use any more this Site. If you continue to use this Site and/or any service this Site provides, then you agree to be bound by these Terms.

This Site (www.kousis-underwear.gr) is an online shop, which sells all kind of underwear, pijamas, shocks, pantyhose, swim wear.

Registration Number in the General Commercial Register 041734106000,

TIN 076919713.

Privacy Policy

It is possible to ask you to provide us some of your personal data, such us name, email address, address. These data will be asked only if you make an order at our Site or for communications purposes (eg newsletter for new products). For more information look here.

Payment methods

Our Site offers several methods of payment. For more information look here.

Delivery

We send you the items you order with delivery Companies. Read more here.

Prices

All the prices at our online shop include VAT24%.

These prices relate to the quantities available in our warehouse but we (the Site) reserve the right to adjust prices.

If you live at those regions of Greece where reduced VAT rates apply, and if your order is made by invoice, then you will be charged with the reduced VAT.

Returns

You have the right to return the products you have bought and to ask for their exchange in ten (10) calendar days as long as you have a problem in the order process or if the product is faulty. Read for our return policy here.

Change of content

Information and content in this Site can be altered at any time without any prior notice to the users.

Limit of Network Responsibility

www. kousis-underwear.gr without guaranteeing and therefore being liable, makes the utmost effort to ensure that the information and all content are governed by maximum accuracy, clarity, temporal proximity, completeness, correctness and availability. In no case, including this negligence, does the www.kousis-underwear.gr have any legal responsibility for any damage caused to the public as a result of this use of the website.

The Site in no case can guaranteeing the continuous provision of its applications and content.

Therefor www.kousis-underwear.gr is in no way liable for any loss or loss of profit, direct or indirect damage.

Public obligations

The public must, on the one hand, comply with the provisions of Greek, European and International Law and, on the other hand, refrain from any illegal and abusive conduct in the use of this website and in general the website of www.kousis-underwear.gr

Newsletters

Send newsletter from www. kousis-underwear.gr to subscribers who have chosen to receive newsletters and/or those who have purchased from kousis-underwear.gr and is technically compatible with mailing regulations. The Site enables the Newsletter subscribers to be excluded from the mailing list. Registration and deletion in the newsletter is done through a process of checking the authenticity of the subscriber's e-mail address (opt-in, opt-out). The e-mails of newsletter subscribers are used exclusively for this purpose and for no other purpose. When a subscriber chooses to delete it from the recipient lists, their email is permanently deleted.

The Site reserves the right not to register or delete a person from its mailing lists.  

Liability for third-party content

The Site is not responsible for the content and services of other websites to which it refers through links, hyperlinks or advertising banners, nor does it guarantee their availability. Referral to other websites is for the convenience of the public and in no way creates any form of commitment of the Site. Problems that will arise during the visit / use of the websites to which this refers go solely to the sphere of responsibility of the respective websites, where the public must address itself.

Modifications to Terms of Use

Www. kousis-underwear.gr is entitled from time to time to modify for a certain specific and important reason these terms by informing the public in a timely manner, in an obvious place of the Websites and in accordance with the applicable legislation. Use of the Services by the public after being informed of the above-mentioned modification of the terms of use shall imply acceptance of such amendments. The Site is entitled to modify the Services provided through the Website or to temporarily or permanently discontinue the operation of the Website for certain specific reasons and when it considers it necessary or prudent.

Compensation

It is expressly agreed herein that in the event that any action, claim, administrative or judicial action resulting from any form of infringement of the user is brought against the Website, the user undertakes to intervene in the relevant judicial proceedings and to compensate the Website if he is obliged to pay compensation or other expenses.

Online Dispute Resolution – ODR

On Monday 15 February 2016, the European Commission's Online Dispute Resolution (ODR) platform has been launched. This platform will allow both consumers and traders to resolve their disputes electronically, whether related to domestic or cross-border transactions. The ODR is directly linked to the relevant Alternative Dispute Resolution (ADR) bodies in each country, which handle complaints. Each dispute resolution body shall apply its own rules and procedures. These are usually simpler, faster and less costly than going to court. However, the choice of the body must be agreed by both Contracting Parties.

In our country the competent bodies are:

1) the Independent Consumer Advocate Authority 

2) the Banking - Investment Services Broker.

The procedure takes place in four stages:  

• Submission of a complaint
• Agreement on a dispute resolution body
• Processing of the complaint by the dispute resolution body  
• Result and termination of the complaint

The process is easy, completed electronically and serves all EU countries. The body must decide within 90 days.

The ODR is part of Directive 2013/11/EC, which has recently been harmonized in Greek legislation (with CYA 70330/2015) and provides for the possibility of electronic settlement of consumer disputes through the Alternative Dispute Resolution process throughout the EU.

Applicable law and other conditions

This contract of use is governed by the provisions of Greek law, the directives and regulations of European law and the relevant international provisions, and is interpreted in accordance with the rules of good faith, business practices and the economic and social purpose of the right.

If a provision is found to be contrary to the law and therefore invalid or voidable, it shall automatically cease to apply, without in any way affecting the validity of the other conditions

No amendment to the terms of this contract shall be taken into account and shall not form part of it unless it has been formulated in writing and incorporated into it.

The Courts of Thessaloniki are responsible for any disputes that will arise as a result of this contract.